Hardwood Floor Repair & Maintenance

Your hardwood floors are an investment. Our repair and maintenance services are designed to protect that investment, fixing isolated damage and performing preventative care to keep your floors looking new for years.

Whether you have a few problem boards or just want to restore your floor’s original luster, we have the right service for you.

  • “Screen and Recoat” (Buff & Coat): This is the single best maintenance service for your floor. Recommended every 3-5 years, this one-day process is a “tune-up” for your floor’s finish. We lightly abrade (or “screen”) the existing topcoat to remove light surface scratches and prepare it for a new coat. We then apply a fresh, durable layer of polyurethane, restoring the floor’s protection and sheen. This is not a full sanding and will not remove deep scratches or change the color.
  • Plank Replacement: Have a few boards that are deeply gouged, cracked, or stained from pets or water? In many cases, we don’t need to refinish the entire room. Our experts can skillfully remove the damaged planks and weave in new, matching ones for a seamless repair.
  • Water & Pet Stain Repair: Water damage and pet stains are the most common and damaging issues. We will assess the damage to see if it can be sanded out. If the stain has penetrated too deeply, we will recommend plank replacement to permanently remove the problem.

Repair & Maintenance: Frequently Asked Questions

What is a "Screen and Recoat" and how do I know if I need one?

A “Screen and Recoat” (or Buff & Coat) is a maintenance procedure. If your floors are in good shape overall but have lost their shine and have many small surface-level scratches, you are the perfect candidate. It’s a fast, one-day process that adds a new layer of protection before the damage gets bad enough to require a full, expensive refinish.

  • Deep Scratches: If a scratch is very deep and has gone through the stain into the raw wood, a “Screen and Recoat” will not fix it. The only options are to live with it, replace the plank, or do a full refinish.
  • Pet Stains (Urine): These are tricky. The ammonia in pet urine turns the wood black and can penetrate very deeply. 99% of the time, these stains cannot be sanded out. The only proper solution is to remove and replace the affected planks.

This is very difficult to do perfectly. Wood, stain, and finish all change color over time (a process called “ambering”). Even if we use the exact same stain and finish, a newly refinished room will almost never be a perfect 100% match to an older, adjoining floor. We can get it close, but we always recommend refinishing a continuous, open area at the same time for a uniform look.

  • They did a beautiful job on my hardwood floors.

    Marilyn Lewis Avatar Marilyn Lewis
    July 21, 2024

    Andy Shoop (and crew). What more can I say: they're the best! No need to look further for quality work in a timely manner.

    Ingo Fleming Avatar Ingo Fleming
    February 8, 2022

    Showed up a little early. Navigated a miscommunication in “swedish finish” (be prepared to move out). Reschedule and knocked final product so far out of the park that it landed on the competitions head. Consider it you want the job done right the first time

    Sean Cable Avatar Sean Cable
    July 8, 2024

  • They Wove in a new area to our dining room floor and refinished all our oak flooring. We are 100 percent satified! We couldn't ask for more . It is just beautiful! Oak flooring

    Paul Drotz Avatar Paul Drotz
    October 7, 2021

    All of the rooms in our house had hardwood floors that needed to be refinished. Some were too dark, and the others were very worn. Andy and his crew did a professional job of restoring the floors, and they look beautiful. They finished in a timely manner, and the price was reasonable.

    K R Avatar K R
    July 17, 2021

    Andy and his crew did a fantastic job on our floors. Just beautiful product and work.

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    Anthony Gibbons Avatar Anthony Gibbons
    June 19, 2025

  • Andy and his team did a great job. He was easy to work with and we would hire them again.

    Nadya Aiken Avatar Nadya Aiken
    September 11, 2021

    They did a great job installing lvp flooring in our rental property basement apartment. They communicated clearly with our tenants and got the job done efficiently. Prices were fair.

    Geir Jonsson Avatar Geir Jonsson
    November 13, 2023

    We highly recommend Northwest Hardwood Flooring. We contacted Andy for a bid and he was out the next day with a reasonable bid. Andy and his crew ( Ryan, Sam, Dan ) removed old carpet and installed new oak flooring with inlay in our dinning room and living room. The whole project took less than a week to finish and is absolutely Beautiful.

    Lisa Marlatt Avatar Lisa Marlatt
    January 5, 2021

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